Terms & Conditions

General Terms

1. The Redner B2B API Platform Author (hereinafter referred to as the "Company") offers business users (hereinafter referred to as the "Client") the opportunity to use the functional capabilities of the Redner B2B API Platform (hereinafter referred to as the "Platform"), including API services for transcription, translation, voice-over, and dubbing of media content.

2. By using the Platform, the Client agrees that the following documents, which are an integral part of these Terms, fully apply to the use of the Platform (hereinafter referred to as the "Regulatory Documents"):

• The "Privacy Policy", available online at: https://b2b.rednerapp.com/privacy
• The "Account and Associated Data Deletion" policy, available at: https://b2b.rednerapp.com/delete-account

Account Registration

1. To use the Platform, the Client must register an account by providing their organization name, email address, and password. The Client may also use OAuth authentication through Social Network Providers.

2. The Client must be at least 18 years old and have the legal capacity to enter into binding contracts. By registering, the Client represents and warrants that they have the authority to bind their organization to these Terms.

3. The Client is responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

Platform Services

1. The Platform provides API services that allow the Client to:

• Transcription: Convert audio and video content to text
• Translation: Translate transcribed text to other languages
• Voice-over: Generate voice-over audio from text
• Full Dubbing: Complete pipeline including transcription, translation, voice-over, and merging

2. The Client agrees to use the Platform exclusively for lawful business purposes, within the functionality available through the API, provided that all copyright, related rights, trademarks, and other notices of authorship are retained.

3. The Company is not responsible for the quality and content of the automated processing results. The Client understands that:

• Processing results are generated using artificial intelligence technologies
• The Company does not guarantee the accuracy, reliability, or correctness of the results
• The Client must independently verify the results for accuracy and suitability
• The content of the results does not represent the opinion of the Company
• The Client is solely responsible for ensuring compliance with applicable laws

API Keys and Authentication

1. The Client must generate API keys through the Platform to access API services programmatically.

2. API keys are confidential and must be kept secure. The Client is responsible for:

• Maintaining the security of all API keys
• Not sharing API keys with unauthorized parties
• Immediately revoking compromised API keys
• All activities performed using their API keys

3. The Company reserves the right to revoke API keys if they are used in violation of these Terms or pose a security risk.

Billing and Payment

1. The Platform operates on a deposit-based, pay-as-you-go pricing model. The Client must maintain a minimum balance to use the services.

2. Pricing for API services:

• Transcription: $0.009 per minute of audio/video
• Translation: $0.00015 per word
• Voice-over: $0.03 per minute of generated audio
• Full Dubbing: $0.05 per minute

3. Minimum balance requirement: $5.00 per active API key. The Client must maintain sufficient balance to cover this minimum plus estimated processing costs.

4. Deposits:

• Minimum deposit: $5.00
• Deposits are processed through Stripe
• Deposits are non-refundable except as required by law

5. The Client will be charged for actual usage based on the pricing above. Estimated costs are reserved at job initiation and adjusted upon completion.

6. The Company reserves the right to modify pricing with 7 days' notice to Clients.

7. The Company reserves the right to refund all or part of the Client's unused balance, regardless of the Client's request. In such cases, the Company will prioritize the payment system's deposit refund options. If such a refund is not possible, the Company undertakes to request the Client's payment details. In this case, the Client undertakes to provide the details within 7 days.

Usage Restrictions and Prohibited Activities

When using the Platform, the following actions are prohibited:

• Using the Platform for purposes that contradict applicable law or these Terms
• Uploading or processing content that contains illegal, harmful, defamatory, or offensive material
• Uploading content that violates intellectual property rights, privacy rights, or other third-party rights
• Uploading content containing pornographic, violent, or discriminatory material
• Using the Platform to generate misleading or deceptive content
• Attempting to bypass rate limits, security measures, or other restrictions
• Using automated means to abuse or overload the Platform
• Reverse engineering, decompiling, or attempting to extract source code
• Reselling or redistributing Platform services without authorization
• Using the Platform to train competing AI models or services

Rate Limits and Service Availability

1. The Platform enforces rate limits to ensure fair usage and system stability:

• Default: 100 requests per minute, 10,000 requests per day
• Per product limits are also applicable, details here
• Custom limits may be negotiated for enterprise clients

2. The Company does not guarantee uninterrupted or error-free service. The Platform may be temporarily unavailable due to maintenance, updates, or technical issues.

3. The Company reserves the right to impose additional restrictions on usage, including file size limits, duration limits, and processing quotas.

Intellectual Property

1. All rights to the Platform, including software, design, and documentation, belong to the Company and other lawful right holders.

2. The Client retains all rights to their input content (uploaded media files).

3. The Client grants the Company a limited license to:

• Process input content to provide the requested services
• Store content temporarily for processing purposes
• Use aggregated, anonymized data to improve the Platform

4. The Company may use processing results for quality improvement and model training, but will not share Client-specific data with third parties except as required by law.

Data Retention and Deletion

1. The Company retains Client data as follows:

• Input media files: 30 days after job completion
• Processing results: 30 days after job completion
• Job metadata: 30 days after job completion
• Billing records: 7 years for tax and accounting purposes

2. Clients may request early deletion of their data by contacting rednerapp@gmail.com.

3. Upon account termination, all data will be deleted within 30 days, except billing records which are retained for legal compliance.

Webhooks and Notifications

1. The Client may configure webhook URLs to receive notifications about job status changes.

2. The Company will make reasonable efforts to deliver webhooks but does not guarantee delivery. The Client should implement polling as a fallback mechanism.

3. Webhook URLs must use HTTPS. The Client is responsible for verifying webhook signatures using the provided secret.

Disclaimer of Warranties

1. The Platform is provided on an "as is" and "as available" basis. The Company does not provide any warranties regarding:

• Error-free or uninterrupted operation
• Accuracy or reliability of processing results
• Suitability for specific purposes
• Compatibility with Client systems
• Security against all threats

2. The Client uses the Platform at their own risk and is responsible for evaluating the suitability of results for their purposes.

Limitation of Liability

1. To the maximum extent permitted by law, the Company shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or data loss
• Third-party claims arising from Client's use of the Platform

2. The Company's total liability for any claims arising from these Terms or use of the Platform shall not exceed the amount paid by the Client in the 3 months preceding the claim, or $100, whichever is greater.

Indemnification

The Client agrees to indemnify and hold harmless the Company from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Client's use of the Platform
• Client's violation of these Terms
• Client's violation of third-party rights
• Content uploaded or processed by the Client

Termination

1. The Client may terminate their account at any time through the Platform settings or by contacting support.

2. The Company may suspend or terminate Client access if:

• Client violates these Terms
• Client's account poses a security risk
• Client engages in fraudulent activity
• Required by law or legal process

3. Upon termination, the Client's access to the Platform will be revoked, and unused balance may be refunded at the Company's discretion, minus any outstanding charges or fees.

Changes to Terms

The Company reserves the right to modify these Terms at any time. Material changes will be communicated to Clients via email or Platform notifications at least 7 days before taking effect.

Continued use of the Platform after changes take effect constitutes acceptance of the modified Terms.

Governing Law and Dispute Resolution

1. These Terms shall be governed by and construed in accordance with the laws of Federal Republic of Germany, without regard to conflict of law principles.

2. Any disputes arising from these Terms or use of the Platform shall be resolved through:

• Good faith negotiations between the parties
• If negotiations fail, binding arbitration in accordance with applicable arbitration rules
• Arbitration shall be conducted in English or German

Miscellaneous

1. These Terms constitute the entire agreement between the Client and the Company regarding the Platform.

2. If any provision is found invalid or unenforceable, the remaining provisions shall remain in effect.

3. The Company's failure to enforce any right or provision shall not constitute a waiver of such right or provision.

4. These Terms may not be assigned by the Client without prior written consent from the Company.

Contact Information

For questions about these Terms, please contact us at rednerapp@gmail.com.